In Manager SE, click on Help – Check for Updates download & install the update on their PCs. What’s the fastest way to get the Manager SE 8.2.0.153 release if not already installed? Do not contact end users on do-not-call or do-not-disturb registries. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language.Ĥ. Only communicate during an end user's daytime hours unless it is urgent.ģ. Get opt-in consent from each potential recipient prior to sending any communication to them, particular for marketing or other non-essential communications.Ģ. The End User in Canada is solely responsible for adherence to the Canadian Anti-Spam Law (“CASL”), as well as any additional local, provincial or Federal laws pertaining to the use of SMS texting. This will ensure the updated EULA intended to address Canada privacy regulations (CASL) is included.Ĭanadian shop customers are responsible for following language added to Manager SE product EULA section 4: Canadian shops that wish to use this MUST be on Manager SE version 8.2.0.153 or higher. IMPORTANT requirements for texting in the Canadian marketĭoes MessageCenter texting in Canada require a specific version of Manager SE?

Message Center is now configured to send text messages to customers directly from Manager SE screens. Scroll all the way to the bottom for the Accept option to become active. Click on the End User License Agreement and review how to comply with regulations when using the texting feature to contact customers. TIP: You may also drag this phone entry to a higher position in the list.ĥ.

The resulting entry displays in your Phone list. Click on Edit to enter/change the phone Description and Type, then click OK Click on to open Standard Descriptions – Phone to create a ‘Texting’ type phone entry for storage of customer’s cellphone number to receive messages.Ĥ. The Texting Number now displays the shop's unique assigned Texting Numberģ. Enter your ProDemand or ShopKeyPro credentials (username/password) and click Login to activate the texting number. Once the message subscription is processed, you may now click on Request Texting Phone #.Ģ. That will prevent this message and setup not being completed. NOTE: User must already have a dedicated texting number assigned to their Mitchell 1 or Snap-on product account to proceed with Text Messaging Setup. Go to Manager SE’s Configurations menu select the Text Messaging Setup option. MessageCenter adds the ability to text customers using an assigned dedicated phone number to send messages to a phone number setup in Manager SE, designated as Text Message type.ġ. Canadian Users: Click Here or scroll to the end of the help article for IMPORTANT requirements for texting in the Canadian market

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